IP Phone Supplier for Hotels, Cruise Lines, and Hospitality Operators
AEI Communications is an IP phone supplier purpose-built for the hospitality industry. Every IP phone in this catalog is SIP-signaling, VoIP-ready, and certified interoperable with the leading hotel IP-PBX platforms including PhoneSuite. Hotels, resorts, and cruise lines use AEI IP phones in guest rooms, bathrooms, suites, lobbies, and back-of-house spaces where an office phone would not survive.
Browse by IP phone type or compare with other AEI technologies
Why hotels choose an IP phone supplier over generic office phone brands
Hospitality needs phones designed for guest environments, not repurposed office handsets. AEI is an IP phone supplier that manufactures exclusively for hotels, cruise lines, airports, and serviced apartments. Every handset passes three tests office phones typically fail: guest-room wear, hospitality PBX integration, and the aesthetic finish a four-star or five-star property expects on the nightstand.
All AEI IP phones are certified interoperable with these leading hospitality IP-PBX platforms:
What SIP and VoIP mean for a hotel property
SIP (Session Initiation Protocol) is the signaling language that routes calls over the property’s IP network instead of legacy analog copper. AEI’s IP phones are software-based SIP endpoints, so adding, removing, or reconfiguring extensions does not require rewiring a room. The same handset runs over an on-premise IP-PBX or a cloud-hosted VoIP platform, so a property migrating from legacy telephony to IP can do it in stages without replacing guest-room hardware twice. This is why AEI IP phones are deployed at MGM, Four Seasons, Hilton, Marriott, Hyatt, Emaar, and Jumeirah properties.
Choosing between IP, analog, and WiFi phones
Not every hotel needs an IP deployment. The right technology depends on the existing PBX, the network cabling in each room, the property’s technology refresh timeline, and whether the operator wants to standardize now or migrate in phases.
- Properties on legacy PBX with existing analog wiring should look at AEI’s analog phone supplier range.
- Properties with IP-PBX or SIP trunk infrastructure and modern cabling should stay in this IP Products catalog.
- Properties needing wireless deployment with no in-room cabling should look at wifi phones for hotel models.
Many AEI customers deploy a mix across a single property. A resort might use IP phones in newly built villas, analog phones in a heritage wing that cannot be re-cabled, and WiFi phones in outdoor pool areas. The full multi-technology range sits under hotel phones.
What comes with an AEI IP phone deployment
Every IP phone in this catalog is designed, manufactured, and supported by AEI Communications directly. AEI operates its own factory, product design team, and worldwide distribution, so faceplate customization, firmware, and volume pricing are handled without third-party resellers in the loop. Properties also gain AEI’s proprietary SuiteKeeper and RoomKeeper software (up to 15 IP phones per SIP license), the IMM real-time monitoring platform for firmware updates and fault reporting, and the Emergency Broadcast function that pushes messages to all AEI phones simultaneously. Full ISO and IOT compliance certification are documented on the site. To request a quote or discuss faceplate customization, contact AEI Communications.
Frequently asked questions about AEI IP phones
Ready to specify IP phones for your property?
AEI Communications supports hospitality and cruise line operators from initial specification through faceplate design, PBX interoperability confirmation, deployment, and remote monitoring. Contact the AEI team to start a quote.
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Compact & cost saving new solution to hotels and visitors! BYOD is a hotel solution with advanced connectivity allow private mobile phones to link with. This new solution provides the benefits of Hygienic , Mobility , and Convenience to all the hotel guests. Once the guests enter the guestroom and connect their smart phones to BYOD master through WiFi, guests are able to use their smart phone as an extension to call or access the various hotel guest services at anything anywhere in a wide operating zone with stable conversation quality. -
Single-line DECT Cordless Speakerphone Handset and Stand up Charger Our state-of-the-art cordless phone has it all: Compact footprint; the latest IP voice technologies; dual speakerphones; guest service keys on handset and base, and much more! From the way our trim cordless handset feels in your hand, to the amazingly clear voice quality, the convenient color handset LCD, and more leading-edge features, GR 8100 series cordless phones are durable, reliable, and look great in any guest room. -
One-Line DECT Cordless Extension and Stand Up Charger Our AGR series of DECT cordless phones sets the standard for style and function. With the most compact footprint available in a hotel cordless phone, you'll love how the AGR cordless fits in just about anywhere. Our unique design features programmable guest service keys on both the handset and base, so its easier for guests to reach the services they need. When it's easier for guests to order services, you'll earn more revenue! Full duplex speakerphone on handset provides greater guest convenience. Now, no matter where guests are in the room or suite, they can enjoy a quality speakerphone call! -
Two-line VoIP DECT Cordless Speakerphone Handset and Stand-up Charger Our state-of-the-art IP cordless phone has it all: Compact footprint; the latest IP voice technologies; dual speakerphones; guest service keys on handset and base, and much more! From the way our trim cordless handset feels in your hand, to the amazingly clear voice quality, the convenient color handset LCD, and more leading-edge features, SGR 8200 series IP cordless phones are durable, reliable, and look great in any guest room. -
This Moxy single-line IP corded telephone is perfect when space is tight, or you don’t need too many services or functions. The elegant design and compact footprint of the MP series make it perfect for elevator lobbies and other public spaces, as well as guest rooms in limited-service properties, or as additional phones in suites. It’s deskphone for great flexibility. The MP series is a perfect way to round out your offering! -
Single-line DECT Tethered Handset Extension Our state-of-the-art DECT phone has it all: Compact footprint; the latest voice technologies; up to 6 guest service keys on handset, and much more! From the way our trim DECT handset feels in your hand, to the amazingly clear voice quality, the convenient color handset LCD, and more leading-edge features, SAX 8000 series DECT phones are durable, reliable, and look great in any guest room. -
Two-line DECT Tethered Handset Extension Our state-of-the-art DECT phone has it all: Compact footprint; the latest voice technologies; up to 6 guest service keys on handset, and much more! From the way our trim DECT handset feels in your hand, to the amazingly clear voice quality, the convenient color handset LCD, and more leading-edge features, SAX 8000 series DECT phones are durable, reliable, and look great in any guest room. -
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One Line or Two Line, IP Station Our IPS series is the hidden IP - DECT Base Station. This device can be installed in a hidden space in the room, it is small and provides access to up to 4 DECT cordless extensions. -
Compact Single-line IP corded telephone This Single-line phone is perfect when space is tight, or you don't need too many services or functions. The elegant design and compact footprint of the SFT series make it perfect for Bathroom spaces, or as additional phones in suites. It's wall mountable for great flexibility. The SFT series is a perfect way to round out your offering!